At Relavive We bring you a fresh perspective on modern living, offering bold designs, vibrant accents, and stylish pieces that transform any space. Whether you’re refreshing your living room, updating your bedroom, or adding a chic touch to your kitchen, our collections have everything you need to make a statement. Stay ahead of the trends and explore our curated pieces that are as unique as your style
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Frequently asked questions
What is the return policy?
We want you to love your purchase! If for any reason you're not completely satisfied, we offer easy returns within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in new condition.
To start a return, simply contact our customer service team with your order number, and we'll provide you with detailed instructions. We’ll gladly issue a full refund or offer you an exchange once the item is received back in our warehouse. Return shipping fees are the responsibility of the customer, unless the item is defective or was sent incorrectly.
We believe in providing a positive shopping experience, so if you have any questions or concerns, don’t hesitate to reach out to us!
Are your products handmade or mass-produced?
We offer a mix of handmade and mass-produced products, carefully selected for their exceptional quality and design. Handmade items are crafted with care by skilled artisans, offering unique, one-of-a-kind details. Mass-produced items are made with the same attention to detail and quality control to ensure consistency. Whether handmade or mass-produced, we guarantee that each product meets our strict quality standards.
Are your materials safe and non-toxic?
Yes, safety is a top priority at Relavive. All of our products are made from materials that are non-toxic and safe for everyday use. We ensure that our suppliers adhere to safety and environmental standards, particularly for products that come into contact with skin, food, or children. If you have specific concerns about a product’s materials, feel free to reach out to us for more detailed information.
What happens if I receive a damaged or defective item?
If you receive a damaged or defective item, we’re here to help. Please contact our customer service team within 7 days of receiving your order with photos of the damaged or defective product. We will assist you in resolving the issue by offering a replacement, refund, or exchange, depending on the situation. We pride ourselves on providing high-quality products and want to make sure you're completely satisfied with your purchase.
How much does shipping cost?
Shipping is calculated based on your location. You will always know the shipping price before you purchase.